Frequently asked questions
How long does it take to ship an order?
* Shipping usually takes 1 - 3 business days for domestic.
* For international shipping, estimate 5-7-14 business days depending on location.
How to choose the right jersey size?
* Please check the size chart on the product page.
* If in doubt, contact us via email chat or WhatsApp for a sizing guide.
Can I exchange or return the product?
* Yes, if the product is damaged or does not match the order.
* Contact us within 7 days of receiving the item for return or refund process.
Can this product be customized and pre-ordered?
* All products here can be customized. You can chat with us to request the desired design before we process the printing of your order.
* All products here are also pre-orders, estimated 7 to 14 working days, we will inform you and send them within that time frame.
What payment methods are accepted?
* We accept: local bank transfers, Payoneer, and Visa/Mastercard.
* We guarantee all payments are 100% safe, and of course we will always maintain communication with you, to maintain trust.
How do I track my order?
* After the order is shipped, a tracking number will be sent via email.
* Use this number to check the shipping status, on the order tracking form that we have provided in our store.
How to contact the support team?
* Email: vfssportwear@gmail.com
* WhatsApp: +6281563738554
* Contact form on the Contact Us page
Does the price include import tax and customs duties?
* Answer: No. All international orders may be subject to import taxes or duties according to the destination country's regulations. These charges are the buyer's responsibility and are not included in the product price or shipping costs.