Frequently asked questions
How long does it take to ship an order?
* Shipping usually takes 1 - 3 business days for domestic.
* For international shipping, estimate 5-7-14 business days depending on location.
How to choose the right jersey size?
* Please check the size chart on the product page.
* If in doubt, contact us via email chat or WhatsApp for a sizing guide.
Can I exchange or return the product?
* Yes, if the product is damaged or does not match the order.
* Contact us within 7 days of receiving the item for return or refund process.
Can this product be customized and pre-ordered?
* All products here can be customized. You can chat with us to request the desired design before we process the printing of your order.
* All products here are also pre-orders, estimated 7 to 14 working days, we will inform you and send them within that time frame.
What payment methods are accepted?
* We can only accept: Payoneer local bank transfer, until we will increase other payment options.
* We guarantee all payments are 100% safe, and of course we will always maintain communication with you, to maintain trust.
How do I track my order?
* After the order is shipped, a tracking number will be sent via email.
* Use this number to check the shipping status, on the order tracking form that we have provided in our store.
How to contact the support team?
* Email: vfssportwear@gmail.com
* WhatsApp: +6281563738554
* Contact form on the Contact Us page